Knowledge Base
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Android apps: VIP mode (removing ads)
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Can I directly download an APK if I don't have access to Google Play?
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How do I switch the metro map labels between Chinese and English?
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How do I update to the latest version of the app?
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I receive the error "Your location could not be determined"
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iOS apps: VIP mode (removing ads)
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iOS: I am unhappy with my purchase, can I request a refund?
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Licenses for ExploreMetro iOS apps
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The app crashes or freezes on startup
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The times in the routeplanner are inaccurate?
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What happened to the old Flash version of the site?
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What happened to the PDF versions of the maps?
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Why doesn't the map include future lines?
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Why doesnt the map show both English and Chinese labels at the same time?